We understand that sometimes you may need to return an item, and we want to make this process as easy as possible for you.
If you decide to return an item, please do so within 14 days of receiving your order. All items must be in a fully resalable condition and in its original packaging. We cannot accept returns for items that have been opened, used, or damaged, unless the item is faulty.
Once we receive your return, we will process it as soon as possible. Please include your full order information within the package to avoid any possible delays in processing.
Refunds will be processed to the original payment method used, and you will receive an email confirmation once the refund has been processed. Please note that it may take up to 10 business days for the refund to appear in your account.
We want to take this opportunity to thank you for choosing us, and we hope that you are completely satisfied with your purchase. However, if you have any questions or concerns about our returns policy, please do not hesitate to contact our customer support team.
Please can you send any items back to us securely in a box within the return period, including the order number to the below address. Once we receive this back, we will process a refund for you.
Unit 2 Links Industrial Estate,